The thing that first attracted us to OLAH Healthcare Technology was that they could do things with fetal monitor strips. Most vendors struggle with those. The vendor uses a proprietary RPA method. We send them an image of the server, and they robotically go through and print every fetal monitor strip in the system and then archive things.
We were looking for a vendor that we could archive all of our data with, and we were led to OLAH Healthcare Technology because of the cost effectiveness of their product. OLAH Healthcare Technology was also very willing to work with us because we did have quite a few varied legacy systems.
We would not have chosen the vendor if we didn't think that what the vendor was doing would be around for a while. Even if something were to happen, the way that the vendor architected things made it a lot easier for us to separate and still have ownership of our data.
OLAH Healthcare Technology has been incredibly easy to work with. Sales processes are normally not very enjoyable, but OLAH Healthcare Technology's process was very easy, and the implementation team has been phenomenal.
We have a user interface from OLAH Healthcare Technology that is open to all our working associates. It has been pretty easy to navigate through files. The structure is configurable, and we have configured it in a way that is easy to use for our end users. As for being able to retrieve data for audits, the release of information has been smooth.
The overall archiving solution is a strength. The solution is great, and it works very well. Especially for an organization of our size, the solution is a good fit. As a team, OLAH Healthcare Technology is good at using their tool and rightsizing it for the organization that they are working with. The tool is very straightforward and simple to use.
The biggest thing with OLAH Healthcare Technology is their data platform and the way that they go about data migration. They have an approach that isn't restrictive in a lot of ways; their approach is very fresh, flexible, and adaptable. The vendor has really done a good job with the design and architecture of the solution.
OLAH Healthcare Technology has done a very good job on their billing model. I have been very impressed with that.
OLAH Healthcare Technology is very collaborative. We hand off data to them to ingest into their system, but then our team is involved with the creation of reports, the validation of data, and some of the QA.
The OLAH team is dependable and consistent in helping us achieve our goals. OLAH has been receptive to our suggestions and is incorporating them into their road map for development. An example is ADT integration with our core EMR. We have been pleased with the product's ability to launch from our EMR to provide an easy path for all to leverage.
OLAH Healthcare Technology has come forward with ideas for how we can improve things and use their tool more effectively.
OLAH seems to be a lot more up front about their time frames and resources than other companies. OLAH almost doesn't have a separate sales division. They do, but those people seem to work hand in hand with the people on the technical side, and we have always gotten realistic expectations from the sales team.
The vendor's key strength is their collaboration work. We work very closely with them and them with us. We meet with the vendor frequently to do in-depth project reviews.
OLAH Healthcare Technology is exceedingly good at customer relations and listening to the customer’s needs.
OLAH Healthcare Technology's strengths are their service and their attention to the customer. We don't have any ongoing training, but the vendor is pretty responsive and proactive. We have frequent calls with the vendor.
We meet with OLAH Healthcare Technology all the time to schedule road mapping sessions, and the vendor will do development trips and come on-site.
Olah’s key strength is their communication. They stayed in touch with us throughout the duration of the project at regular intervals if we had deliverables that were due. The vendor checked in to see whether we were having issues and whether they needed to help us with anything. Olah was great.
OLAH Healthcare Technology has been very reasonable with their pricing. I cannot think of anything that has been laid in our lap as an unexpected cost.
We would like to change some things in the system, but the great thing is that the vendor will listen to us. The vendor is working to change things, and that is great.
We decided to go with OLAH Healthcare Technology's system because we had a good feeling about the vendor. They seemed like they would be a pretty good partner. We were able to make a lot of progress with them, and that progress has continued. The vendor still helps and supports us.
We haven't seen any weaknesses yet. We were interested in one piece of functionality that the vendor didn't quite have a solution for yet, but they were going to look into that. We trust that the vendor will follow up on that functionality.
OLAH has really exceeded our expectations. They are really good collaborators who are really good at listening and hearing our questions and concerns. Then, they guide us to solutions. They continue to try to enhance their tools, and they bring some things forward to us at no additional cost. Our HIM teams have been very happy with the vendor as well.
The design of the system is really good. It doesn't require a lot of training. Our archives are so varied that we almost have to be a little familiar with some of the older products, but I don't think there is anything Olah could do about that. The data is the data.
The ROI our organization has seen from using this solution is that we have saved a tremendous amount of money.
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Fill out our intake form with all the applications you use and need to archive, plus any additional details. That’s it. That’s all it takes to get started.
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